Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

RETURNS & REFUND POLICY:



To contact our Returns Department directly: Online Return Form



Hardware Only Returns

If you are not satisfied with your purchase of a hardware product, please fill out our Online Return Form within 30 calendar days of the receipt of the product. If the item is returned in the original box, in unused condition we will exchange it, or offer you a refund, based on your original method of payment and your needs. The product must be returned to the warehouse at your discretion within 14 calendar days of the issuance of the RMA. (all shipping fee's are non refundable) All products must include any accessories, manuals, documentation and registration that shipped with the product. We do not charge a restocking fee.

Returns Containing Printed Graphics

Printed graphics are non-refundable due to its custom nature with the media and labor required to produce. However the stock hardware portion of the display can be returned for a refund. Please call 800-640-9544 for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product. If the hardware portion is returned in the original box, in unused condition we will exchange it or offer you a refund based on your original method of payment and your needs. The product must be returned to the warehouse within 14 calendar days of the issuance of the RMA. (all shipping fee's are non refundable) All products must include any accessories, manuals, documentation and registration that shipped with the product. We do not charge a restocking fee.

Order Corrections

If your order is incorrect or damaged in the initial shipping from us, to its original destination, please contact us within 5 business days of receiving your order, and at our discretion we will make the proper corrections for you.

For prompt care:

Please email info@wsdisplay.com and inform us of your order number, issue, revised in hand date, and ship to address. Images of the issue are required for immediate consideration by management. Thank you

Warranty

The Wave Pop Up frames, Ready Pop Fabric frames, Silver Step Retractable Banner stands, and Portable Roll Up Banner stands carry a limited life time warranty against manufacture defect. All graphics carry a 1 year limited warranty. All other products carry a 1 year limited warranty. However, if your order is incorrect or damaged in shipping please contact us within 48 hours of receiving your order and at our discretion we will make the proper arrangements.

Graphic Approval

Graphic orders will be scheduled to ship by Graphics Department and the order will be processed as ordered unless you notify us to any changes prior to ship date scheduled. Graphics must be pre-approved in writing via email before printing can take place. Please only approve of your graphic art when you are ready to commit to it's printing, as this approval is final, and not reversible. Approval must be received by 3 PM PST for that business day to count or else approval date will be following business day.

Limitation of Liability

www.wsdisplay.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.wsdisplay.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. When placing an order with WS Display the customer agrees to the terms or our limited liability, and return and refund policies. WS Display's limit of liability is the purchase price of the stand or banner purchased. The customer agrees to hold WS Display harmless for any other costs other than those associated with the direct purchase price of the stand or banner purchased. WS Display does not refund shipping charges. Customers are responsible for all shipping charges of products. WS Display is not responsible for products damaged in shipping, mis or redirected products, or any other circumstances out of WS Display's control. A stand or banner may be either refunded or repaired at WS Display's discretion, if it is within the return policy time frame.

In no event shall www.wsdisplay.com's liability to Customer's for any claims under this Agreement exceed the amount paid by Customer to www.wsdisplay.com during the three (3) months preceding the occurrence of the event's giving rise to Customer's claim.

Typographical Errors

In the event that a www.wsdisplay.com product is mistakenly listed at an incorrect price, www.wsdisplay.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.wsdisplay.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.wsdisplay.com shall issue a credit to your credit card account in the amount of the incorrect price.

Copyrights © ® TM SM

You the "customer" and provider of the artwork, warrants that the subject matter to be produced is not copyrighted or © ® TM or SM by a third party without prior authorization to reproduce it from its owners. The customer also recognizes that because subject matter does not have to bear a copyright or © ® TM or SM notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold us, the service provider, harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright or © ® TM or SM infringement involving the work produced or provided with or without the © ® TM or SM symbols present.

Trademarks

All trademarks, service marks and trade names of www.wsdisplay.com used in the site are trademarks or registered trademarks of www.wsdisplay.com

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.wsdisplay.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

www.wsdisplay.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.wsdisplay.com.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.wsdisplay.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.wsdisplay.com products) must be commenced within one (1) year after the claim or cause of action arises. www.wsdisplay.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.wsdisplay.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.wsdisplay.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

We reserve the right to refuse service.

Participation Disclaimer

www.wsdisplay.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.wsdisplay.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.wsdisplay.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.wsdisplay.com in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless www.wsdisplay.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, www.wsdisplay.com may link to sites operated by third parties. However, even if the third party is affiliated with www.wsdisplay.com, www.wsdisplay.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.wsdisplay.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.wsdisplay.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Credit / Invoicing

Beginning April 1, 2010 all invoices that go beyond terms will accrue monthly finance charges assessed at an annualized rate of 20%. If an invoice goes 60 days beyond terms, it will be submitted to our collections department and the full 20% finance charge will be added to the entire invoice at that time

Resale Identification

Prior to accepting orders on WSDisplay, we require all customers to submit one of the following documents, which identifies your business as a reseller in the sign, graphics, or advertising industries.

Step 1 . Please fax the appropriate resale identification to 760-444-1112.

Step 2. Create new account online at WSDisplay.com.

Step 3. Place order online.

United States
  • California customers:
  • Resale certificate
  • All other states:
  • Resale certificate to buy wholesale (California customers)
  • Wholesale I.D.
  • State Sales Tax I.D.
  • Reseller I.D. Number
  • Wholesale License
  • Business License and DBA
Canada
  • Vendor Registration Number
  • Canada Uniform Sale & Use Tax Certificate