Graphic Specification - Check the following before uploading your files.

  • CMYK Mode? Your graphic must be in CMYK mode. Colors may differ in RGB mode.
  • Good Resolution? Your file needs 125DPI.
  • Right Dimensions? Your file size need to be saved as full size.
  • Preferred File Type - TIFF, JPG, PDF, Flattened PSD  | Acceptable Files - AI, EPS
  • Fonts - Outlined, Images - Embedded

Determine Image Quality from Source

  • Good Quality:
  • High resolution / high quality stock photography
  • High resolution / high quality scanner
  • Low Quality:
  • Screen capture of video frame
  • Low resolution / low quality stock photography
  • Image lifted off a web-page

Why 125 DPI?

Since your banner will be a large format print, you don't need to prepare your file in 300 DPI which is usually used for smaller format print.

If you are uncertain of the quality of your images, please call us at 800.640.9544 or email us at

Color Mode

Your files must be saved as CMYK mode for print.


Graphic art is created digitally which uses the RGB color mode since computer screens are illuminated by light. Printers, however, print using the CMYK color mode since they lay down ink. Why do we use CMYK for printing and not the red, blue and yellow primary colors from nature? CMYK are the best colors to emulate what you see on your computer screen. Then we add black ink because cyan, magenta and yellow mixed together do not make black, but a dirty brown. Plus black helps to make even more colors than we could using just CMY. Thus, the 4-color process is in fact a full-color process.

CMYK ColorRGB Color

Graphic Tips

Photoshop Users

Whether you use our templates or you create your own document, please make sure the dimension of your file is the exact size of the finished size.

Image Resolution

Photos and graphics need to be 125 DPI at full size

In Photoshop, you can go to

  1. IMAGE
to find out your file resolution.

Illustrator Users


Convert all your text outlined.

*If your text are not created outlined, font shift might occur.

Save Files

When you are done with the design, save the file in CMYK mode & EPS format.

If you have extra graphics outside of the finished size area, create a crop area with the exact size of finishing size before saving.

If you need our graphic designers to modify your art work, send us your original Illustrator file(s).

(Graphic modification - $65 per hour. Please call for estimated time.)

Review your files

Before you upload the file(s) to us, open the EPS file you just saved.

Review all the graphics/text and make sure the Dimension, Color mode, Resolution are right.

If you are satisfied with what you see, please UPLOAD FILES with your contact and order information.

Graphic Service Price: $65 per hour*

Estimated design time will be provided to you prior to start of your project. The following are what we have done for our customer's pop up displays as examples.

Express Design (1-2 hours)
  • Simple layout & Typesetting
  • Vector base graphics (Customer must supply vector base graphics: logo, image and text)
Custom Design (3-4 hours)
  • Layout & Typesetting
  • Simple photo editing (includes cropping & color adjusting)
Custom Design (5-7 hours)
  • Layout & Typesetting
  • Photo editing (includes cropping & color adjusting)
  • Creating vector elements
Custom Design (8-11 hours)
  • Layout & Typesetting
  • Photo editing (includes cropping & color adjusting)
  • 15+ photos used (must be provided by customer)
  • Complex layered design